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Mamunuru Shankar's avatar

Calling a Swiggy delivery boy a delivery partner doesn't make him a partner in Swiggy. He is just a delivery boy- have no illusions. Similarly, indicating that a " swiggy partner" is free to consider trade-offs and is free to leave the "partnership" is mockery in a labour surplus economy with rampant unemployment. In a country where nothing happens till eternity, I wonder why we require everything within 10 minutes at our doorstep. This facility, as you rightly said, has a negative externality. Sometimes it is inhuman to ask a boy to deliver in 10 minutes, considering the type of traffic and the weather conditions in this country. I agree we should not penalise the firms that provide employment, but there should be some mechanism to address grievances with compassion, if not with empathy.

Fahad Hasin's avatar

Very useful distinction between compassion and empathy. I had been using the two interchangeably so far.

Also, for anyone interested, here's my piece clarifying some economic misconceptions around the gig work debate: https://open.substack.com/pub/fahadhasin/p/38-the-delivery-app-boycott-is-misguided

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